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Cancellation conditions

Cancellation Policy:

1. In the event of cancellation of the reservation, the following conditions apply:

- In case of cancellation 2 weeks or earlier before the arrival date; No cancellation fees.

- In case of cancellation from 14 days to 8 days before the arrival date; 50% cancellation fee.

- In case of cancellation of 7 days or less before the arrival date or in case of no-show; 100% cancellation fee.

2. Only after the opinion of the owner or manager (for example in case of emergencies) can the cancellation conditions be deviated from.

3. To be eligible for a refund, the cancellation must be communicated directly to the owner by email or telephone.

4. After consultation, the agreed amount will be transferred within two weeks.

5. No refund will be made in the event of early departure.

6. KiCo B&B can only terminate the reservation agreement in the event of force majeure, natural disaster, extraordinary weather conditions, fire, death of the owners or family, hospitalization or unannounced sale.

7. In one of these cases, the owner or manager will offer the guest an alternative as soon as possible.

8. If no alternative is possible or the guest does not accept the alternative offered, the full amount will be refunded. Any other costs resulting from the termination will not be reimbursed by the owner.

10. We recommend taking out travel and/or cancellation insurance.

11. If a booking has been made with an external booking platform, the terms and conditions as described for the relevant platform apply.

12. For earlybird bookings and bookings without cancellation, no refunds will be made.